Act on Specified Commercial Transactions

Company Name

Souhiro Co., Ltd.

Address

14-27 Nishinokyo, Nagaokakyo City, Kyoto, Japan

E-mail

info@joint-craft-supplies.com

Phone

+81-75-952-0253

Store Administrator

Naoshige Tsukamoto

 


Cancel / Return Policy

Products Before Shipping

If you wish to cancel your order before it has been shipped, please contact us by e-mail.

Products After Shipping

As a general rule, we do not accept returns or cancellations for reasons attributable to the customer after the order has been shipped.

If There Is a Defect with the Product

If you receive a defective or incorrect product, please contact us by e-mail within 7 days of receiving your order.

We will accept a return or exchange at our expense.

 


Corporate Number

7130001047764

 


Time of Delivery

Orders are usually processed and dispatched from Japan within 1–3 business days after order confirmation.

International orders are shipped primarily via DHL or FedEx.

For orders shipped to the United States, delivery typically takes approximately 3–5 business days after dispatch.

Delivery times to other countries and regions may vary depending on the destination, customs clearance, carrier operations, weather conditions, and other circumstances beyond our reasonable control.

 


Accepted Payment Methods

Credit Card / PayPal

 


Payment Period

Credit card and PayPal payments are processed immediately upon order completion.

 


Sales Price

The sales price is displayed on each product page (tax included / excluded as indicated).

 


Contact

Souhiro Co., Ltd.
Store Name: Joint Craft Supplies
Address: 14-27 Nishinokyo, Nagaokakyo City, Kyoto, Japan

E-mail: info@joint-craft-supplies.com
Phone: +81-75-952-0253